Distribute resources efficiently to carry out internal activities, in order to promote the creation of value for the shareholder, ensuring continuous monitoring of economic and financial performance and continually promoting the improvement of internal processes in order to obtain productivity and improve performance;

Ensure compliance with the legal, regulatory and normative requirements to which the Organisation subscribes, and compliance with the requirements agreed with the interested parties;

Ensure customer satisfaction through a variety of personalized products and services and the provision of innovative, quality, safe and effective solutions that meet the intended performance or claim, acting as a global supplier of products in the manufacturing and distribution chain of medicines and other health products and as a full-liner operator of products and logistics solutions in the sector;

Anticipate and diversify and continually adapt the offer of products and services according to needs, allowing the implementation of an activity oriented towards “innovation at the service of the customer”, through permanent and close analysis of the market and research and development centers;

Promote Innovation, supported in the design and acquisition of energy-efficient products and services;

Ensure management coordination of scientific, technological, organizational, financial and commercial activities, including investment in new technologies, aligned with the implementation of the defined strategy;

Promote the continuous improvement of environmental performance through the control of its environmental aspects and the constant demand and accountability of all stakeholders in the value chain, in the commitment to protect the environment and prevent pollution;

Continuously improve Occupational Health and Safety conditions, by reducing risks, acting on safe and healthy working conditions, to prevent injuries and health problems;

Promote the involvement of all employees in the company's goals and growth strategies, through the promotion of creativity, communication and collaboration, consultation and participation activities;

Maintain an organizational culture based on integrity, transparency and responsibility, where respect for our codes of ethics, conduct, Regulations, complaints, GDPR, among others, combined with compliance, are fundamental for the sustainability of the business and maintaining the trust of our stakeholders;

Contribute to sustainable development and the economic and social transition to sustainability through the identification, and, where necessary, prioritization, prevention, mitigation, cessation, minimization and repair of negative effects, real or potential, on human rights and the environment arising from its own operations and the operations of its commercial partners in the value chains.